Managing Your Subscription

Recipe Kit's billing runs through Shopify, so plan changes happen on Shopify's plan picker and charges appear on your regular Shopify invoice.

Seeing your current plan

In Recipe Kit: open the app and go to Settings. Your plan is shown along with what it includes.

In Shopify: go to Settings > Apps and sales channels, find Recipe Kit, and view its billing details.

Changing plan

  1. In Recipe Kit, open the plan page from Settings or from any upgrade prompt
  2. You are taken to Shopify's plan picker for Recipe Kit
  3. Choose a plan and confirm

Current pricing and trial terms are shown on that picker, and on the App Store listing.

Upgrading takes effect immediately. The new features are available as soon as you confirm, and Shopify prorates the charge for the rest of your billing period.

Downgrading takes effect at your next billing date. You keep the higher tier's features until then.

See Subscription Plans for what each tier includes.

Downgrading below the recipe cap

The free plan holds up to 10 recipes. If you drop to Free with more than that, nothing is deleted. Your recipes stay exactly where they are and keep displaying. You simply cannot create new ones until you are back under the cap or back on a paid plan.

Cancelling

Cancelling happens in Shopify, not in Recipe Kit:

  1. Go to Shopify Admin > Settings > Apps and sales channels
  2. Find Recipe Kit
  3. Cancel the subscription, or uninstall the app

Your access continues until the end of the billing period you have already paid for.

See How do I cancel my subscription / uninstall the app?.

What happens to your recipes

They stay. Your recipes, settings and blog post links are kept, and resubscribing puts everything back as it was. What stops is the widget: recipe cards no longer render on your storefront.

If you are cancelling because of a specific problem, email us first at [email protected]. Most of what people cancel over turns out to be a setting or a theme conflict we can fix in a few minutes.

Free trial

New stores get a free trial on paid plans. The exact length and terms are shown on the plan picker when you choose a plan, since that is the live version.

During a trial you have the full plan: create and publish recipes, test Add to Cart, look at analytics. Cancel before it ends and you are not charged.

Billing problems

Failed payment. Shopify notifies you and retries. Update your payment method in Shopify admin. Repeated failures can pause your access.

Invoices. Shopify Admin > Settings > Billing holds your invoice history.

Something looks wrong on a charge. Email us. Refunds go through Shopify's policies but we will help you sort it out.

What's next

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